Thanks to an error fare, we flew from Toronto to London in January 2017 with Air Canada Business Class on a Boeing 777-300ER. In contrast to the business class in the Airbus A330, the cabin in the Boeing 777-300ER is much more comfortable and corresponds to the current standard. You can find out in our trip report whether the new Executive Pod seats were also convincing.
Air Canada Business Class in der Boeing 777-300ER – Boarding AC848
Boarding flight AC848 to London began promptly at 7 p.m. As Business Class passengers, we were among the first to board. Apparently the crew wasn't really prepared for us at this point. So in the first 10 minutes a bit of chaos broke out on board the Boeing 777-300ER. A repair was also made to the table at my seat 1A. So I had time to take a few more photos for the review.
Air Canada Business Class in der Boeing 777-300ER – Kabine
The Air Canada Business Class in the Boeing 777-300ER consisted of two cabins with a total of 40 seats. The front cabin was the larger with seven rows. The smaller rear cabin had only three rows of business class. This was followed by three rows of premium economy seats and then economy class.
The Air Canada Executive Pod seats are installed in a 1-2-1 configuration in the Business Class cabin. This guarantees direct access to the aisle for every passenger. In contrast to the old Classic Pod seating, the seats are installed at an angle in the so-called reverse herringbone or herringbone arrangement, i.e. facing away from the aisle. Together with a screen, Air Canada creates a pleasant level of privacy.
Where is the best seat in Air Canada Business Class?
As already mentioned, we sat in seats 1A and 2A. Unfortunately, due to the close proximity to the galley and the front toilet, there was never really peace. On a night flight, a seat in the smaller Business Class cabin, e.g. B. in row 11, certainly more pleasant and quiet. On the other hand, we were served dinner first, which is not a bad thing on a 6 hour Red Eye flight.
Air Canada Business Class on the Boeing 777-300ER – seat
Compared to the previous Classic Pod concept (Trip Report: Air Canada Airbus A330) from 2008, the new executive pod seating in Air Canada's international business class was a real quantum leap for us as customers. The new seats, based on Rockwell Collins' Diamond Seat, were introduced with Air Canada's Boeing 787.
After the repairs to the table at my seat were completed, I was allowed to store my belongings. The practical folding compartment under the window, which contained the socket, USB socket, headphone jack and controls for the entertainment system, was open. I liked this very much, because with other airlines I have often e.g. B. searched for a long time for the socket.
The seat was very easy to control via a touchscreen display on the side. In addition to the various adjustment options, the seat offered a massage function and pneumatic adjustment of the degree of hardness in seven stages. To the right of the simple display there were also quick selection buttons for the sitting position (e.g. sleeping).
A table of adequate size was available for working and eating. This could be freely moved along the x and y axis. Also, a personal LED reading light was mounted to the left of my head, which was easy to position.
After dinner I put the seat in the sleeping position and put on the pajamas I had brought with me from Lufthansa First Class. The seat, which was converted into a 2.03 m long and 53 cm wide bed, offered plenty of space when lying down. The foot space was also generous. A mattress or other bed linen, apart from the lined blanket and the pillow, which was already on my seat when boarding, were not offered.
Air Canada Business Class in der Boeing 777-300ER – Entertainment
Air Canada advertises that the 45.7 cm diagonal screen is the largest on a North American airline. Control was possible via touch as well as via the hand controller in the storage compartment. I could do this, just like with Singapore Airlines in der A350 (Trip Report), use as a second screen. The selection of films and series was extensive. A variety of on-demand content with a German soundtrack was also offered. The interactive flight map offered some nice features like displaying the cockpit instruments.
The sound quality of the distributed noise canceling headphones was fine. However, they were only distributed after the start. But this may also have been due to the confusion from boarding.
My only criticism of the inflight entertainment is that unfortunately Air Canada does not offer WiFi on the transatlantic route. Here are other airlines, e.g. B. at SAS in der Premium Economy (Trip Report), one step ahead.
Air Canada Business Class in der Boeing 777-300ER – Service
After the initial difficulties, the crew began serving the welcome drink. The choice consisted of champagne, orange juice and water. I, of course, treated myself to a glass of the excellent Drappier Champagne. The situation slowly relaxed again and the crew made a relaxed and friendly face.
Along with the menu, a small bottle of water, the amenity kit and a Fast Track voucher for immigration at London Heathrow Airport were also handed out before take-off. The flight attendant quickly asked what we wanted for dinner and breakfast before we took off. The further support during the flight was very courteous and friendly. Drinks were actively offered at regular intervals or other requests were asked. Textbook business class service!
Air Canada Business Class on the Boeing 777-300ER - Food and Drink
Service began shortly after takeoff with a warm nut mix and a Johnnie Walker Black Label Scotch Whisky.
As a starter there was a smoked duck breast with a Waldorf salad. The apple and mustard puree went perfectly with the meat. There was also a mixed salad with vinaigrette on the tray. For the starter I chose a Chardonnay from the Niagara region (Canada) that had been matured in barriques.
For the main course I opted for the grilled beef fillet with pepper sauce, mashed potatoes and green asparagus. The meat quality was okay and the cooking point was just right.
Before dessert I had some cheese, crackers and grapes served, before the crowning glory was a dark chocolate fudge with hazelnut nougat and cranberry and raspberry compote.
Breakfast was served shortly before Ireland, i.e. about 1:20 hours before landing. Even before the start I had decided on an American breakfast and a warm blueberry muffin. In summary: tasty but nothing special! Unfortunately, the calm at breakfast was disturbed by turbulence, which made it difficult to enjoy caffeinated hot drinks. ;)
Despite the delayed departure from Toronto, we touched down almost punctually at London Heathrow Airport and thanks to the Fast Track Voucher handed out, entry into England was quickly completed.
More information about Air Canada
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Rating of Air Canada Business Class in the Boeing 777-300ER
Overall, I was very impressed with the Air Canada Business Class flight on the Boeing 777-300ER. The service was friendly and efficient, the catering tasty. The seat offered sufficient storage space, a lowerable armrest and, as a highlight, a massage function. In contrast to the old Classic Pod seating, the Executive Pod seats are installed at an angle in the so-called reverse herringbone or herringbone arrangement, i.e. facing away from the aisle. Together with a screen, Air Canada creates a pleasant level of privacy.