Air Canada Business Class in the Boeing 777-300ER to London
Thanks to an error-fares we flew in January 2017 with the Air Canada Business Class in the Boeing 777-300ER from Toronto to London. In contrast to the Business Class in the Airbus A330, the cabin in the Boeing 777-300ER is much more comfortable and meets the current standard. You can find out in our Trip Report whether the new Executive Pod seats were also convincing.
Air Canada Business Class in the Boeing 777-300ER – Boarding AC848
The boarding of flight AC848 to London started punctually at 7 pm. As Business Class passengers, we were one of the first to board. Apparently the crew wasn't really prepared for us at that time. So in the first 10 minutes on board the Boeing 777-300ER a slight chaos broke out. Also at my seat 1A a repair at the table was made. So I had time to take some photos for the review.
Air Canada Business Class in the Boeing 777-300ER - Cabin
The Air Canada Business Class in the Boeing 777-300ER consisted of two cabins with a total of 40 seats. The front cabin was the larger one with seven rows. In the smaller rear cabin there were only three rows of Business Class. It was followed by three rows of Premium Economy seats, followed by Economy Class.
The Air Canada Executive Pod seats are installed in the Business Class cabin in a 1-2-1 configuration. This guarantees direct access to the aisle for every passenger. In contrast to the old Classic Pod seating system, the seats are built diagonally in the so-called reverse Herringbone or herringbone arrangement, i.e. facing away from the aisle. Together with a screen, Air Canada creates a pleasant privacy.
Where is the best seat in the Air Canada Business Class?
As already mentioned, we were in places 1A and 2A. Unfortunately, due to the close proximity to the galley and the front toilet, there was never any real peace of mind. On a night flight a place in the smaller Business Class cabin, e. g. in row 11, is certainly more pleasant and quiet. On the other hand, we were served dinner first, which is not wrong on a 6 hours Red Eye flight.
Air Canada Business Class in the Boeing 777-300ER – Seat
Compared to the previous Classic Pod concept (Trip Report: Air Canada Airbus A330) of 2008, the new Executive Pod seating in Air Canada's international Business Class was a real quantum leap for us as customers. The new seats, based on Rockwell Collins' Diamond Seat, were introduced to Air Canada together with the Boeing 787.
After the repairs at the table of my place were finished, I was allowed to stow my things. The practical folding compartment under the window, which contained the power socket, USB socket, headphone socket and the operation of the entertainment system, was open. I liked this a lot, because I often searched for the socket of other airlines.
The control of the seat was very easy via a side touch screen display. In addition to the various adjustment options, the seat offered a massage function and pneumatic adjustment of the hardness level in seven stages. To the right of the simple display, there were also quick selection buttons for the sitting position (e.g. sleeping).
There was an appropriately large table for working and eating. The table could be moved freely along the x and y axes. In addition, a personal LED reading lamp was mounted to the left of my head, which was easy to position.
After dinner, I put the seat on the sleeping position and first class attracted my own Pajamas from Lufthansa. The seat turned to 2.03 m long and 53 cm wide bed offered plenty of space lying down. Also the leg room was generous. A mattress or other bedding, apart from the padded blanket and the pillow, which was already boarding in my seat, were not available.
Air Canada Business Class in the Boeing 777-300ER – Entertainment
Air Canada advertises that the 45.7 cm diagonal screen is the biggest for a North American airline. The control was possible both the touch and the hand controller in the storage compartment. I could that, just as with Singapore Airlines in the A350 (Trip Report) as a Second-Screen use. The selection of movies and TV shows was extensive. There are also a variety of On-Demand content to be offered with the German audio track. The interactive flight map, offered some nice features such as the display of the Cockpit instruments.
The sound quality of the distributed noise canceling headphones was fine. However, they were not distributed until after the start. This could have been due to the mess of the boarding.
My only criticism of the in-flight entertainment is that Air Canada does not offer WLAN on the transatlantic route. Here are other airlines, e.g. at SAS in Premium Economy (Trip Report), are already one step ahead.
Air Canada Business Class in the Boeing 777-300ER – Service
After the initial difficulties, the crew began serving the welcome drink. The choice was between champagne, orange juice and water. Of course, I took a glass of the excellent Drappier Champager. Slowly the situation relaxed again and the crew made a relaxed and friendly face.
Along with the menu, a small water bottle, the Amenity Kit and a Fast Track Voucher for entry at London Heathrow Airport were handed out before the start. The flight attendant quickly asked for our wishes for dinner and breakfast before we took off. The further support during the flight was very courteous and friendly. At regular intervals we were actively offered drinks or asked for further wishes. Business Class Service like out of a textbook!
Air Canada Business Class on the Boeing 777-300ER - Food and Beverages
The service started shortly after the start with a warm nut mixture and a Johnnie Walker Black Label Scotch Whisky.
The starter was a smoked duck breast on a Waldorf salad. The apple and mustard puree was an excellent accompaniment to the meat. Additionally there was a mixed salad with vinaigrette on the tablet. For the starter I chose a Chardonnay from the Niagara region (Canada) matured in barriques.
For the main course I decided on the grilled fillet of beef with pepper sauce, mashed potatoes and green asparagus. The quality of the meat was fine and the cooking was just right.
Before the dessert, I had some cheese, crackers and grapes served before I finished off with a dark chocolate fondant with hazelnut nougat and cranberry-raspberry compote.
The breakfast was shortly before Ireland, so around 1:20 hours before the landing served. Even before the start, I had opted for an American breakfast and a warm blue Berry muffin. Summing up: tasty but nothing special! The peace and quiet at breakfast was disturbed unfortunately something by turbulence, what impeded the enjoyment of caffeinated hot beverages. ;)
Despite the delayed departure in Toronto, we sat nearly on time at Heathrow airport in London, and thanks to the provided Fast Track Voucher that was done travel to England quickly.
More information about Air Canada
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Review of the Air Canada Business Class in the Boeing 777-300ER
Overall I was very impressed by the Air Canada Business Class flight in the Boeing 777-300ER. The service was friendly and efficient, the catering tasty. The seat offered enough storage space, a lowerable armrest and as a highlight a massage function. In contrast to the old Classic Pod seating system, the Executive Pod seats are installed diagonally in the so-called reverse Herringbone or herringbone arrangement, i.e. facing away from the aisle. Together with a screen, Air Canada creates a pleasant privacy.