Opened in 2004, the Hilton Kuala Lumpur is one of the best hotels in Southeast Asia according to TripAdvisor. After a relaxing time on the Malaysian island of Penang, we wanted to unwind a little in Kuala Lumpur before our departure to Bangkok. You can find out whether the five-star Hilton Kuala Lumpur was the right choice in the following hotel review.
Booking, arrival and check-in
As usual, we booked the Hilton Kuala Lumpur directly via the Hilton website. Only if you book directly through the website do you have advantages in the Hilton Honors program and can collect points for free nights. The price was also very affordable for a five-star hotel by European standards.
On the day of arrival we drove from Penang Island to Kuala Lumpur. The journey on the well-developed motorway takes around 5 hours. However, we took a short detour to Kuala Kangsar. The detour was definitely worth it when you saw the Ubudiah Mosque, built in 1913 in the Moorish style, with its golden domes.
Check-in in the impressive lobby of the Hilton Kuala Lumpur went smoothly and professionally without waiting. We were welcomed as Diamond guests and received an upgrade from our booked King Deluxe Plus Room to a Junior Suite.
Where is Hilton Kuala Lumpur located?
Hilton Kuala Lumpur is strategically located right next to KL Sentral Station. The train from KL Sentral provides easy access to popular attractions such as the Petronas Twin Towers and KLIA Airport, which is directly connected to the high-speed train. Getting there by car is also very easy via Kuala Lumpur's well-developed road network. There is also a parking garage with plenty of parking space.
What are the rooms (Junior Suite) like at Hilton Kuala Lumpur?
Our junior suite was on the 21st floor near the elevators. The suite was very compact. After entering you stood directly in the living area. Here was the desk, which was somewhat awkwardly positioned directly under the television, a seating area with a sofa and the stocked minibar. On the cupboard with the minibar there was a Nespresso machine and four bottles of water.
The bedroom was separated from the living area by a wall with a passage. The king size bed was very comfortable and integrated into the room with a leather backrest. The bedside lamps hung from the ceiling and were dimmable. Unfortunately you couldn't switch them on and off separately depending on the side of the bed. The highlight of the room for us was the large panoramic window with a view of Kuala Lumpur. From the sofa in front you had a great view of the surrounding area. The television was still hanging on the wall opposite the bed.
To the left and right of the television you could get into the bathroom through a frosted glass sliding door. This was equipped with a bathtub and a floor-level shower. The toilet was separated by another glass door. However, the room was a bit small and cramped. The vanity with plenty of storage space was located on the wall of the bedroom. There was also a wardrobe with a safe and an iron in the bathroom.
How is breakfast at Hilton Kuala Lumpur?
As a Diamond member at the Hilton Kuala Lumpur, we had the option of having breakfast either in the main restaurant Vasco’s in the lobby or in the Executive Lounge. When we are in Asia we usually prefer the main restaurant as the selection there is much larger than in the lounge. The disadvantage of having breakfast in the main restaurant is that it is usually very busy. At around 9 a.m. on a Sunday morning, a short line formed outside the restaurant.
Hilton Kuala Lumpur offers a rich breakfast buffet. In addition to the usual American breakfast, there was also a wide variety of Asian food, including local breakfast dishes such as nasi lemak and roti canai, as well as Japanese and Indian dishes. There was also a wide selection of fresh fruit, salads and various yoghurts.
How is the Executive Lounge at Hilton Kuala Lumpur?
The Executive Lounge is located on the 33rd floor of the Hilton Kuala Lumpur and is only accessible with an appropriately activated room card. As Diamond Status guests we had unrestricted access to the lounge. Soft drinks, water and hot drinks are available all day long (opening hours from 6 a.m. to 10 p.m.). Snacks such as nuts or dried fruits are also offered. The lounge extends across two sides of the corridor, a larger lounge on the right where food and drinks are served and a smaller lounge on the left which houses reception. Both rooms have high ceilings and floor-to-ceiling windows with city views.
Breakfast is served as a buffet in the lounge from 6 a.m. to 10 a.m. The buffet offers a wide selection of hot dishes, fresh fruit, yoghurt and pastries. In addition, various egg dishes such as omelettes, eggs Benedict or pancakes were freshly prepared upon request.
Afternoon tea at Hilton Kuala Lumpur from 2:30 p.m. to 4:30 p.m. features a selection of sweet and savory snacks, as well as coffee, tea and soft drinks. During our stay there was a selection of salmon sandwiches, wraps, chocolate cake and scones with fresh whipped cream. The sandwiches were delicious. I was a little suspicious about the scones at first, but they tasted better than they looked.
The Hilton Kuala Lumpur invites you to enjoy an aperitif in the Executive Lounge from 6 p.m. to 8 p.m. The buffet offering was first class for a hotel lounge. There were two hot dishes such as pasta, a tomato soup and a large selection of salads and cheeses. Additionally, Curry Laksa (Malacca Nyonya Laksa) was freshly prepared by a chef. For dessert there were various cakes and a wide variety of sliced fruit.
Also worth mentioning is the service in the lounge, which was very good despite the large crowds. Drink orders were taken at the table and served quickly. The staff was very proactive and walked around the tables during the two hour time slot to do things like refill wine. The selection of drinks was also very large. There were various soft drinks such as Coca Cola or Ginger Ale, a large number of Dilmah teas, two red wines and two white wines from Australia and Chile as well as an Australian sparkling wine. The range of spirits included whiskey, Absolut Vodka, gin and rum. Various long drinks from this range were also served upon order.
What does the Hilton Kuala Lumpur offer for relaxation?
Hilton Kuala Lumpur's pool promises an oasis of relaxation and refreshment in the midst of hectic city life. With stunning views of the Kuala Lumpur skyline, lush greenery and comfortable loungers, the pool area is perfect for relaxing under the Malaysian sun. The absolute highlight for our son, however, was the water slide. In addition to the pool, the Hilton also offers a well-equipped fitness center.
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Review of Hilton Kuala Lumpur
It is not for nothing that the Hilton Kuala Lumpur has received numerous awards. Our room, a junior suite, was very compact. But everything we expect from a 5-star hotel was there. The Executive Lounge is particularly noteworthy. The range of food and drinks was simply fantastic. The selection at the happy hour buffet was extensive and varied. A big compliment also to the service staff in the lounge, especially Jessie, Oliviér, Alief, Yalindee and Sherry.